Understanding what you receive
The four kinds of finding, how to read each one section by section, and the evidence carried with them.
7 articles
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The six sections of a Problem statement, what each one tells you, and what each one never says.
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Read the four sections of a Need statement, what each one tells you, and what each one is not allowed to say.
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A How might we states an opportunity as a question to explore, in three sections: the opportunity, the person it is for, and the outcome for that person.
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Read the four parts of a delivered Job to be done, what each part tells you, and what each part does not say.
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Read the quotes, the Confidence note, the scores and the labels that arrive with each finding, and what each one lets you change.
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Change the wording of a topic, and check the new wording against real feedback before you save it.